FAQ
Q. NovoConnect: Software compatibility
Introduce software compatibility of NovoConnect
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Q. NovoConnect: How to purchase BYOM license?
Please contact with Vivitek reginal sales team.
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Q. NovoConnect: What is BYOM?
BYOM bring your own meeting technology enable users to connect to meeting-room’s audio/video equipment wirelessly and to conduct video conferencing from their own computers.
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Q. NovoConnect: Novo products supported by NovoConnect App
Please check below table as your referece.
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Q. NovoConnect: How to use Bulletin Board?
This rest of this article describes how to set this up in NovoDS Studio, which is applicable to NovoDS Cloud users as well.
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Q. NovoDS: How to purchase DS cloud license?
Please contact with Vivitek reginal sales team directly or fill out contact us form.
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Q. NovoDS: HTML5 performance on NovoDS devices.
All NovoDS devices support HTML5 through widget “Webpage”, which not only can be used to display webpages on the Internet, but also enables users to develop interactive signage applications e.g. kiosks.
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Q. NovoDS: How to show PowerPoint documents?
There are several ways of showing PowerPoint documents in NovoDS.
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Q. NovoDS: Some notes on screen orientation and layout options.
The following table is a good summary of these information.
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Q. NovoDS: Some notes on the length of naming and text strings.
The following table is a good summary of these information.
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Q. NovoDS: What is the storage capacity available for user content?
The following table is a good summary of these information.
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Q. Projector: Is it OK to use 3rd. party lamps or lamps quoted to be Original Equipment Manufacturer lamps?
Please refer to lamp warranty under Warranty tab
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Q. Projector: How do I replace the lamp by myself?
In the user's manual, there is a section that shows you how to replace the lamp.
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Q. Projector: How long will the LED light source in Qumi last and can it be replaced?
Qumi does not use a typical light source.
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Q. Projector: What is DLP and how does it work?
DLP™ Digital Light Processing is a technology developed by Texas Instruments
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Q. Projector: How do I get another copy of my manual?
User's Manual can be downloaded from the products page under the "Documentation" tab.
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Q. Projector: How do I take care of my projector?
DLP projectors require little maintenance, but it might be wise to clean it once in a while with a damp cloth if it becomes dirty.
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Q. Projector: Where can I send a letter praising your products and customer support?
Customers can send us an email at customerservice@vivitekcorp.com.
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Q. Projector: I plug my computer in to the projector and I don’t get an image.
The projector has many input connectors. Each connector is labelled HDMI 1, RGB 1 .....
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Q. Projector: I lost my remote. Where can I get one from?
Contact your Reseller or Vivitek via www.vivitekcorp.com
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